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Job Description

You may not have heard of chromatography, the science of separation, but it’s likely affected your life. Phenomenex’s chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible to help researchers improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products. Be part of our global success, centered on a commitment to developing novel analytical chemistry solutions, unique marketing, and exceptional customer service and support.

Phenomenex is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Purpose of this role:
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

Process incoming customer sales orders from Sales department with timely manner and accuracy

Co-ordinate deliveries with customers, liaise with departments (e.g. logistics, sales) and update relevant business systems to ensure on time deliveries, including changes/delays.

Receiving in all daily inbound packages – including material verification and inspection

Manage credits and returns

Coordinate shipments with forwarder

Monitoring ETA for open orders and make necessary follow up with manufacture factory.

Schedule time efficiently to complete outgoing shipments in order of priority

Maintain supplier relationships through all communication channels e.g. Email, telephone, meetings, etc.

Select and evaluate suppliers, including building contracts and conducting price negotiations

Ensure that the purchasing needs of all customers are met or exceeded

Interactions: proactively partners with internal and external customers to drive continuous improvement opportunities identified via root cause and trend analysis to improve service and efficiency

Maintain superior teamwork, effort and attitude

Create & provide KPI’s and measurements as required

Perform other job-related duties as requested by customers and/ or management

Why you?

Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:

At least 5 years of Experience in customer service, operational logistics, import/export/customs expertise

Logistics knowledge is a must; capable of executing custom papers with minimal supervision

Territory coverage includes Indonesia, Australia and New Zealand but not limited to.

Must be flexible with working hours, working hours: 7 am – 4 pm or 8 am -5pm

Language: Fluent in Bahasa and English

Preferred Qualifications: If you have the following experiences, it would be a plus:
Chemistry knowledge is a plus

Knowledge of Microsoft Office and experience working with ERP/CRM/Microsoft Dynamics is a plus

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

If you’ve ever wondered what’s within you, there’s no better time to find out.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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Job Detail

  • Job Id
    71fc8329f8e8dd17
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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