About the Role
Strap on your helmet and climb on board if you're ready to be our Key Account Executive for Bogor, Depok Tangerang, and Bekasi areas. You’ll be part of the Indonesia Regional Sales team that oversees Gojek's merchant-partners in the area. You'll play a critical role in executing sales strategy, maintaining current merchant-partner campaigns, as well as building and strengthening relationships with merchant networks here (including regular visits upon assigned leads!). The Merchant Engagement and Sales Support team will be your companions on this ride. You will get ample opportunity to flex and utilize your excellent business sense and market knowledge. Perhaps the most meaningful of all: your efforts will work to enhance the lives and businesses of our millions of merchant-partners in Indonesia, providing them with the attention, care, and opportunities they deserve.
What You Will Do
Work closely with merchant-partners, including approaching new merchants and maintaining strong relations with our top merchant-partners with a nationwide or multi-region outlet presence.
Collaborate with business owners by helping them devise strategies to scale their businesses and boost their revenue by adopting our products (e.g. program/campaign planning)
Analyze and utilize insights surrounding customer inquiries, preferences, and satisfaction to forge new opportunities for cooperation
Collaborate with the Sales Planning and Marketing teams to provide and explain market data to customers
What You Will Need
A Bachelor's degree in any field, preferably in Business or Marketing
Fluency in English is a must to communicate and maintain strong ties with merchant-partners effectively
At least 3 years of experience in maintaining Key-Accounts or in channel marketing. Experience in unicorn tech-company, top multinational FMCG, SME Banking (Funding, Lending, Credit Card) is preferable.
Excellent communication, presentation, negotiation, client management skills, and fact-based / number-oriented individual to handle a variety of merchant-partner tasks and issues
Willingness to commute between Bogor, Tangerang, Depok, and Bekasi
An interest in working on Key Account's sales, and a willingness to learn more about the field
Ability to adapt to change, prioritize tasks, and manage your time to juggle many responsibilities at once with maximum output
About the Team
Our Key Account Executive team, part of the broader Operations & Sales team, and the Jabodetabek region team is based in Tangerang, Indonesia. The gist of our role is to build, strengthen, and maintain our relationships with our merchant-partners in the region and create an ecosystem of solutions to support our merchant-partners on the Gojek platform to manage and grow their business better.
Our Key Account Executives are one of the core stakeholders in our Gojek ecosystem; they're involved in various offerings such as food delivery, offline payment acceptance, POS, financial services, deals, and promotions. Our team works closely with our merchant partners to oversee and grow our merchant campaign. Should you question the various events we plan for our merchant partners or the communication channels to keep in touch with them, we are your people. We have been working hard to enhance our work strategy to both increase and streamline our merchant-partner transactions. The big goal we always have at the back of our minds is to establish Gojek as the most trusted partner in the region and beyond.
We're a tight-knit, high-functioning team who genuinely love what we do, as we can see the results of our efforts play out in our merchant partners' everyday lives. When we aren't working, you'd probably find us with our nose in books, or our eyes glued to the TV screen watching the latest Korean dramas. We also prioritize self-care and wellness, equally concerned with each others' personal and professional developments.