Baru Senior Customer Service ( Temporary)

Date Posted: 7 hari yang lalu

Salary:

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

Handle complaints or questions via call/email/whatsapp/ social media with excellent communications

Handle refund, return and exchange items

Identify customer needs and help customers to find products as customer needs

Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Record daily reports
Able to operate multi-application at the same time

Having a good computer skill, at least operate Ms. Office

Excellent communication skills

Handling customer queries through live chat and product discussions

Willing to work in shifts

Resolving customer issues quickly and efficiently

Familiar with CRM

Willing to start working immediately

This is a short term contract (3 months)

Related Jobs

HR Specialist

Jakarta - Posted15 hari yang lalu

Apply Now

Supervise the electronic staff timesheet system in leave day tracking, payroll processing and other related activities and ensure timely recording and approvalâ¦
CRM Analyst Intern

Jakarta - Posted30+ hari yang lalu

Apply Now

Cleansing data and managing reporting. Final year student or fresh graduates from Communication, Business, Management, and other related fields.
id -

Apply Now
Server

Marriott International, Inc

Manado+1 lokasi - Posted12 hari yang lalu

Apply Now

Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
Baru Service Desk Admin

Jakarta - Baru dipasang

Apply Now

This person is the first line of contact for clients that use Dimension Data services and they play an important role in ensuring that a quality professionalâ¦

Job Detail

Job Id

7a589a1351350959
Location

Jakarta
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female