Field Service Associate, Indonesia

Date Posted: 14 hari yang lalu
Salary:
Jakarta

Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

To ensure compliance with President Biden’s September 9, 2021 executive order, Boeing is implementing a new requirement for U.S.-based employees to either show proof of being fully vaccinated from COVID-19, or have an approved reasonable accommodation (based on a disability/medical condition or sincerely held religious belief) exempting them from the requirement, by December 8, 2021 (timing may vary in some states). Individuals who are unable to meet COVID-19 requirements due to a disability/medical condition or sincerely held religious belief may apply for a reasonable accommodation during the post-offer process. Individuals with approved accommodations will be subject to frequent COVID-19 testing.

Boeing has implemented a new COVID-19 Vaccination Policy in Australia that requires all new Boeing Australia hires to show proof of being fully vaccinated from COVID-19, or have an approved medical exception by 3 December 2021. For Victorian based employees, the compliance date is 26 November 2021.

All other global Boeing locations do not have a vaccination requirement at this time.

Boeing Indonesia is looking for a Field Service Associate to be based in Tangerang (Kota), Banten and be part of the field service organization.

Primary responsibilities include, but are not limited to:

  • Performs planning, coordination and organization of Boeing focal and field personnel based on an understanding of customer needs.
  • Coordinates field operation assignment procedures, training and orientation to ensure on-site personnel meet customer needs.
  • Provides guidance regarding local language, culture and customs to Boeing personnel.
  • Maintains local Boeing base presence.
  • Provides specialized on-the-job training to Customer regarding Boeing resources.
  • Researches information to assist customers in resolving moderately complex operation issues.
  • Assists management in negotiating cost, coordinating and organizing special events.
  • Monitors and reports customer information to support marketing and sales.
  • Processes payments and expense reports for Boeing travelers.
  • Arranges travel reservations and coordination with Boeing Travel in supporting Boeing travelers.
  • Manages office facility coordinating with Boeing International Enterprise Services.
  • Manages customer contacts and detailed customer knowledge.
  • Maintains office manuals and ensures procedures implementation.
  • Works under general direction.

Basic Qualifications (Required Skills/Experience):

  • High business level English language (speaking, listening, writing, reading), including an ability to influence others and understand/explain topics of moderate to heavy complexity.
  • High level cross-cultural awareness and management

Preferred Qualifications (Desired Skills/Experience):

  • Basic understanding of database and Information Management systems.
  • Experience with SAP/ORACLE/Salesforce systems.
  • Experience working with a multinational company.
  • Good Business English skills (fluent) and formal Bahasa business correspondence writing skill.
  • Comfortable using Microsoft Office applications (i.e. Word, Excel, Access, PowerPoint, SharePoint).
  • Good communication skills and customer service experience.
  • Willing to learn and able to work with minimal supervision.
  • Values integrity and encourages positive team dynamics.

Typical Education/Experience:

Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.).

Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job related information

This requisition is for an international, locally hired position. Candidates must be legally authorized to work in the country where the position is located. Benefits and pay are determined at the local level and are not on Boeing US-based payroll.

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Job Detail

  • Job Id
    7b7c209d347a6550
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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