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Job Description

The Product team is the heart and soul of Arrow. We work closely with business and engineering stakeholders to help design and develop products that matter to our users. We're responsible for scoping out products and steering it throughout the execution cycle. We are early stage, the team is lean and it’s a great chance for you to help drive decision-making and create outsized impact while experiencing life in a high growth startup.
Get to know the role
In this role, you will report to our Product Design Lead and help drive our product design as we power efficient and secure checkouts across the Internet, and make merchants better off in how they collect payments. You will champion a user-centric design process - ensuring that designs are not just aesthetically pleasing, but perform a practical function in helping users achieve their ‘jobs-to-be-done’ effectively. You will help us achieve that with research, data and justifiable arguments, minimizing ambiguity in the design ideation and iteration process.

Day-to-Day Activities

  • Working closely with product managers to understand user stories and feature requirements, thereby providing UI designs and UX prescriptions that address the user goals and pain points the product team is seeking to solve
  • Conduct competitor design analysis to understand prevailing designs, and help uncover the ‘why’ behind such designs
  • Usability test

Must Haves

  • Minimum 3 years of experience in Product Design capacity
  • Ability to work with and contribute to our Design System in Figma
  • You are user-centric, with a keen empathy - going beyond just listening to user feedback, but understanding the situation and context that they are in as they encounter our product
  • You have a strong design portfolio under your belt, demonstrating your experience in crafting design that pays attention to user interaction details and thinking
  • Experience working in payment space or eCommerce
  • You appreciate the importance of both ‘imitation’ and ‘innovation’ in design work, and often back your design output with research and data
  • While you appreciate product scoping directions from product managers, you are at the same time self-directive, being able to form your own design decisions and roadmap once you have understood user needs/product OKRs
  • You possess the skill sets needed to execute strongly as a product designer being part of a fast-moving scrum team – the ability to iterate from raw to mature design rapidly, to modify/discard design versions due to scope changes, to carefully simplify designs in the face of tight front-end development schedules, all the while playing an active role in these undertakings

Get to know Arrow:
Arrow is building the fastest checkout for e-commerce in Southeast Asia. We allow online sellers to embed our checkout across any platform and collect payments in one-tap. We are a high-growth fintech startup, homegrown in Singapore and with global ambitions. Arrow is well funded by world-class angel investors and venture capitalists.
Solving such complex problems requires a diverse team - if you think that you may not meet all the requirements that we have listed but feel you could do the job anyway, please apply anyway! Research shows that people from underrepresented groups are less likely to apply for roles they don't meet all the criteria for; we don't want that to be a barrier for you to explore a role with us. We're constantly working to improve how we write our JDs & conduct interviews to mitigate the impact of our unconscious biases, and also welcome any feedback you may have to help us get the best talent.

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Job Detail

  • Job Id
    7e5dfdb2521a8342
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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