Review operational procedures (SOP), make sure they are in line with the regulatory requirements and General Management's guidelines.
Coordinate the SLA initiation in the country and be the person in charge for the completion of the SLA including obtaining the local approvals from the related process owners and related parties.
Implement the Permanent Control framework as per Regional’s guideline and local adaptation
Adapt and Improve
Review and monitor implementation of operational efficiency initiatives within BNPP Indonesia and processes in partnership with stakeholders;
When engaged, contribute for process related analysis of projects and provide review to the impacted TOM;
Support continuous improvement initiatives on end to end operations;
Support the COO Office in various local, regional and global projects handled at his level.
Discuss and propose process / control improvement based on observations identified during execution of OPC controls or based on incidents raised
Monitor and Report
Monitor the Bank’s listed Procedure, make sure that they are always updated and are reviewed on timely basis.
Support reporting on Operations activity (Dashboard)
Contribute for monthly COO / Regional/ country MIS
Report operational incidents and ensure appropriate action plans have been designed and implemented to prevent recurrence
Perform regular Risk and Control Self-Assessment (RCSA) to identify any major risks and assess effectiveness of control framework
Good knowledge of the Corporate Banking Businesses, products and processes
English fluency
Dynamic and proactive
Excellent internal communication skills
Excellent written and verbal communication skills
Attention to detail
Strong working knowledge of Microsoft Office
Degree holder or above with major in Finance, Economics Business Administration, Accounting, or other related disciplines
Working with each brand manager (planogram- promotion- merchandizing- communication) for key accounts or special projects.
Keep P&L performance of all channel.
Selling products and services using solid arguments to prospective customers.
Responsible for selling, building, maintaining, and managing relationships withâ¦