We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:The work schedule for this position is:
Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Incumbent handles all types of non-immigrant visa applications. Responsibilities cover the full range of NIV services, including but not limited to intake and document screening, data entry, production of visas, distribution of visa-ed passports to applicants, filing NIV records, interpreting from Indonesian to English, and providing information orally and in writing.
EXPERIENCE:
Two years of progressively responsible experience working with international or multinational organizations or companies involving the application of regulatory material and extensive public contact, including customer service is required.
(Please note that one credited year of working experience is equal to 40 hours/week x 52 weeks or 2080 hours.)
At least two years of full time post secondary education (equal to 60 credit hours) in any discipline/field is required.
LANGUAGE: Must be fluent speaking/reading/writing in Indonesian and English. This may be tested
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Indonesia may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
All candidates must be able to obtain and hold a Public Trust security background clearance.
To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Indonesia.
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