Job Description
Job Description
Work with senior stakeholders ensuring operational readiness
Work closely with 3PL, ensuring the availability of sufficient rider partner with daily transaction growth
Ensure service levels are met and constantly exceeded
Assist with the execution of alliances and partnerships with key partners
Assist to provide solutions to customer service on ad-hoc driver related matters
Assist to manage and monitor performance of drivers within the platform ensuring high performance
Assist in investigation and resolution of issues from Driver, Merchant and Passenger
Requirement
Willing to work at arranged time and days (including weekend) by still following normal total working hours in one week
Good in English both written and spoken
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position-specific.
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