Date Posted:
Salary:
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Job Description

Business Function
DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W)

Responsibilities:

  • To process all customer’s financial instructions, cash or non-cash accurately, timely accordant to the applicable procedures and policies
  • To provide and to always intensify a good customer service
  • To ensure the Bank’s lounge/ lobby area is neat and tidy, including the availability of Bank’s forms, brochures and all facilities needed by the customers
  • Skilled and wise in dealing with customer complaint
  • To do others routine daily jobs and do the recording accordant to the applicable procedures and policies

Requirements:

  • Bachelor degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking practice preferred
  • Excellent leadership, interpersonal and communication skills
  • Attentive to details and accurate in work
  • Self-motivated and driven to reach personal goals

Primary Location: Indonesia

Job: Customer Service

Schedule: Regular

Employee Status:

Full-time

:

Job Posting: May 20, 2022, 9:23:51 PM

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Job Detail

  • Job Id
    8c689575c0a5d7e2
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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