Consumer Risk Analyst

Date Posted: Posted30+ hari yang lalu

Salary:

Jakarta

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Job Description

About the Role
A great opportunity awaits our Consumer Risk Analyst who will take the wheel in identifying potential risk breaches and developing risk mitigation strategies in our fast-expanding business. Reporting directly to the Group Head of Risk, you’ll act as the stream's key analyst, monitoring risk metrics and rules and developing a holistic approach in implementing risk management strategies. You’ll cultivate an effective risk culture within the organization, influencing functional stakeholders to implement other broad risk control strategies within their domains. Your efforts will directly bolster the continuous improvement of our platform integrity aimed at further amplifying users’ trust and perception of Gojek, ensuring a safe platform our users can count on and love to come back to.

What You Will Do

Act as they key fraud analyst and thought partner amongst business teams for the assigned product line, conducting deep dives and analyses on risk related issues
Closely monitor risk metrics, underlying drivers, and overall business metrics
Assess, validate, and optimize risk rules to ensure the best outcome of risk/reward, and to meet stipulated risk target metrics
Develop risk platform solutions that will balance the various product line requirements while maintaining a holistic view of the customer experience

What You Will Need

At least 2 years of related payment risk experience, preferably within the acquisition or e-wallets domains
Ability to assess issues and recommend solutions both at the strategic and tactical levels, balancing the business vision and practical implementation considerations
Intermediate proficiency in GSuite and other data skills (i.e. SQL, BigQuery)
Strong interpersonal and people management skills in order to effectively build trust-based relationships with a wide range of stakeholders while maintaining an objective outlook
Strong understanding of risk solutions and product implementation

About the Team

Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem.
Our team is constantly working on projects that continuously bolster our platform, maintain Gojek’s overall integrity, and improve the resilience of our ecosystem across all the countries and regions we operate in. This is a particularly exciting time to join our family as we’re focused on scaling this team to support Gojek’s growing markets, businesses, and future product launches, propelling our services to all corners of the globe. The questions that are always in the back of our minds are: How do we push the envelope in bolstering our risk mitigation efforts, making them stronger than their last iterations, and how can we effectively increase risk awareness throughout all factions of our company?
When we aren’t busy fighting potential risks and fraud on our platform, you’d probably find us binge-watching Netflix shows, testing out new food spots around town (mostly ordering in to social distance), and chatting about our coming week on our weekly Zoom calls. Once COVID subsides, we’re excited to be able to meet and socialize over a meal again.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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Job Detail

Job Id

8cbce497f4f2442c
Location

Jakarta
Company

GO-JEK
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female