Owns and manages the customer experience. Has responsibility for end-to-
end customer experience within the assigned scope in SCM, in compliance
with relevant company procedures and agreements with customer.
Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders.
Minimum 3-4 year of relevant work experience developing social media content for a company/brand or working experience at digital or advertising agencies -â¦