Head of Operation

Date Posted: Posted30 hari yang lalu
Salary:
Jakarta

Job Description

Kasual is the first modern e-commerce experience in Indonesia that combines daily wear functionally with personal customization. Kasual is a fun and exciting place to work, a next-gen DNVB company disrupting the fashion industry through beautiful design, innovative features, and a business model that allows us to offer better alternatives to customers than traditional retails.

At Kasual, our strength is the efficiency with which we deliver leading-edge products and support to those we serve. We are proud to set the standard for success in our industry. To help us continue our growth, we are seeking an experienced head of operation to join our highly skilled team. As an ideal candidate, you have proven senior management experience in a highly dynamic setting. Your organizational, communication, and leadership skills are second to none and you enjoy developing solutions that push innovative boundaries. You will work closely with executives to strategize and develop long-terms plans that usher in new levels of productivity and success at Kasual.

What You Will Do

  • Supervise staff from Department of Operation and Production
  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Plan and monitor day-to-day running of operation and production to ensure smooth progress
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Manage relationships/agreements with external partners/vendors
  • Implementing effective processes and standard
  • Reporting on operational progress
  • Collaborate with executive-level management in the development of performance goals and long-term operational plans
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary

Requirements

  • Proven experience as Head of Operation or equivalent position
  • Having excellent knowledge about fashion retail or garment industry
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Knowledge of industry's legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with Microsoft Office

Job Type: Full-time

Salary: Rp18,000,000 - Rp20,000,000 per year

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Job Detail

  • Job Id
    8eaf2f7def99ec0b
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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