Job Description

DepartmentOperations LevelExperienced (Team Lead) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Manage 3PL Performances
  • Manage 3PL Contracts (New, Expansion & Extension)
  • Responsible for 3PL Operation Service-Level Agreement (SLA)
  • Be accountable for 3PL expenses
Requirements:
  • Bachelor's degree from any major
  • 5+ years of experience in managing 3PL Operation performance at Express/Courier company
  • Skilled in Operations Management, 3PL Management, and Project Management
  • Excellent in problem-solving and analytical skills (Kaizen & Lean skills are preferred)
  • Good communication skills (written and verbal)
  • Expert Facilitator and able to manage all stakeholders
  • Lead by example (hands-on) leadership style who can show operation solutions on the floor
  • Understand and have experience in implementing and managing 3PL at all level
  • Willing to travel

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Job Detail

  • Job Id
    918e7dec79ab801d
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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