Customer Service Manager

Date Posted: Posted22 hari yang lalu

Salary:

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

Supervising and assessing the customer service team

Strategizing, monitoring and providing regular feedback for the daily activities of customer service operations

Assisting the customer service staff with duties where required

Training the customer service staff for the activities, operations and policies

Investigating and solving complaints

Assisting in the development, implementation and socialization of service policies

Maintaining documentation pertaining to customer service department activities

Performing additional duties where needed
Bachelor's degree from a reputable university or equivalent

Has minimum 2 years of working experience in a similar role

Has proficient knowledge of customer service, and standard office practices and procedures

Has outstanding communication skills, both written and verbal

Has outstanding organizational skills

Love being with people and have excellent phone etiquette

Love to work under pressure with minimum supervision

Related Jobs

id -

Apply Now
Baru Guard (NCC-OBO) - Not to Exceed Than Three Years

Medan - 2 hari yang lalu

Apply Now

The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including theâ¦
id -

Apply Now
Baru Electrical Engineering Internship

P.T. Siemens Indonesia

Jakarta - Posted1 hari yang lalu

Apply Now

Helping Electrical engineering to set up EBASE symbol with VISIO application. Create symbol database for EBASE. Assist in For Construction drawings process.
id -

Apply Now

Job Detail

Job Id

949f7575fbd5cd66
Location

Jakarta
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female