Date Posted:
Salary:
id
Apply Now Whatsapp to Friend Save This Job

Job Description

WELCOME TO OLX AUTOS & OLX GROUP
Over 300M monthly active users; US $1.6 billion in revenue and 18% revenue growth (FY 2021; 36% growth in FY2020); Part of Naspers’ Prosus, one of the biggest technology investors in the world (An early investor in Tencent and the owner of StackOverFlow). +30 countries. +20 Brands. Powered by +10,000 employees representing 81 nationalities.

That’s what’s on our plate at OLX Group. And that's why we need your help. Join Us. Shape your career with us.
Part of the OLX Group, with 5,000+ employees and 500+ inspection centers across the Americas, and Asia, OLX Autos manages a truly global car marketplace. OLX Autos is the smart way to sell your car. We offer one-stop solutions that are safe, convenient, and offer guaranteed peace of mind for both buyer and seller.
We are looking for an IT Operations Manager for our great office in Jakarta, Indonesia. This role will manage the local BIT Operations teams which delivers 1st and 2nd line support. The team is part of Global Business IT.
The Global Business IT team is responsible for maintaining office IT infrastructure and developing and administering internal systems. The team supports OLX globally with remote and on-site support as well as provides workplace IT to all users.

What you’ll do : (Job Responsibility)

    • Handling all aspects of Business IT Support in Indonesia
    • Drive the local team towards a common business goal while balancing global priorities by owning, prioritizing and communicating the short, medium and long term plan.
    • Understand, partake in and discuss the architecture/technical decisions made globally as well as locally.
    • Own backlog and priorities of efforts that will perfect and scale the team to the requirements of the business organization.
    • Understand opportunities, requirements and priorities to ensure the right focus of the team for the benefit of the business.
    • Monitor, measure and evaluate success of key metrics and regularly report on metrics, SLAs, goals and roadblocks to management.
    • Work closely and build relationships with Stakeholders and other IT Managers to understand where the business and IT are going so that the team priorities and efforts align with company objectives.

You’ll be great for this role if : (Requirement)

    • 5+ years of experience leading an IT support function in international companies / global teams, emphasis on technical staff.
    • Curious person, fast learner with the ability to drive change and adapt quickly
    • Analytical troubleshooter. You may not have the answer, but you want to and know how to find it. You are a team player who actively collaborates with people to find solutions to problems.
    • Experience with supporting OS X and Windows based systems as well as basic understanding of Linux and exposure to scripting and terminal use.
    • Experience with IT Service Management and working in a service management tool with a ticketing system. The tool we use with OLX is ServiceNow.
    • Knowledge of client and software deployment.
    • Experience with IT systems such as email and centralized user management as well as with cloud based systems and tools in general.
    • Knowledge of and experience with Google G-Suite from a supporting perspective.
    • Excellent written and oral communication skills in English.

What we have for you :

    • Flexible working and remote opportunity
    • Opportunity to learn and develop within the company
    • Career guidance & path
    • A dynamic work environment (constant changes is our reality – important you are comfortable with this)
    • We are proud to be different, and we work differently too. We combine the spirit and agility of a start-up with the maturity that comes from being part of a 100 year-old company
    • We are curious, ambitious and allergic to corporate interference. We improvise, experiment and push each other further, embracing uncertainty and driving change
Our D&I Statement :
We are turning Diversity & Inclusion into our superpower and competitive advantage. We encourage people of all races, ethnicities, disabilities, ages, gender identity or expression, backgrounds and experiences to consider applying for this role.
Check our careers website www.olx.co.id Follow us on Linkedin https://www.linkedin.com/company/olx-autos/
A BIT MORE ABOUT US

Discover OLX Autos Inside Out blog here Discover why you should join OLX Group & OLX Autos now Check our careers website here. Check out our talent, product, engineering and design blogs here Follow us on Linkedin.
We encourage people of all races, ethnicities, disabilities, ages, gender identity or expression, backgrounds and experiences to consider applying for this role. We are committed to building an inclusive culture that seeks out the diverse perspectives and experiences of our people and becomes a company superpower and strategic competitive advantage.
The OLX Group (OLX Group consists of OLX Global B.V. and its affiliated companies) will handle your personal data with care and will process your personal data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake we can consider you for other suitable roles.
Please refer to our Privacy Statement to find out more about how your application data will be processed.

Related Jobs

Job Detail

  • Job Id
    9a279d8552bef484
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.