Design, delivery, and evaluate the capability of development programs deployed across the Branch Operations Team.
Developing representatives from various businesses to ensure that they are equipped with the SeaBank communication skills standard.
Coach Customer Service and Teller to improve their quality of work
Ensure the qualitative and quantitative standards are observed in meeting customer satisfaction and needs.
Minimum Bachelor Degree in any major
Minimum 2 years of working experience in related field (experienced as Trainer/Teacher would be an advantage) or at least 1 year as Customer Services and Teller
Banking industry experience is an advantage
Behavioral Competencies: Teamwork, Good communication skill, Adaptable, Agile, Integrity, Humble, Attention to detail
Technical Competencies: English skill, MS Office, Data analytics, Public Speaking
Design new test programs for 1st silicon validation of new product/technology startup which provides very important feedback for the appropriate groupsâ¦