Job Description
AirAsia superapp: We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone. We’re fast, we cut bureaucracy and we have a ton of fun while doing it. Join our 24,000 Allstars across 25 countries today!
Functional Responsibility:
Own and manage the P&L responsibilities of airasia travelmall in Indonesia
DriveKPI include GMV, revenue and bottomline margin for airasia travelmall line-of-business in Indonesia, by driving business development, merchant growth, marketing, operations and logistics in conjunction with cross functional business units.
Ensuring marketing and operations are fulfilled and implemented accordingly.
Lead the local merchant acquisition, management, marketing and operations to deliver to agreed Key Results (eg. no. of active SKUs, GMV, Conversion) on quarterly and annual basis, in conjunction with corresponding group teams.
Lead and drive the expansion of business through expansion of operation models within the country together with group
Lead and manage the country travelmall team, provide guidance on daily merchant management, support key merchants to drive GMV, ensure alignment between merchants, marketing, operation and logistics to offer the best possible merchandising, representation and service to drive conversion and GMV.
Manage the local market team on the day to day running of the airasia travelmall site for Indonesia
Build the airasia travelmall brand awareness and preference through online and offline campaigns, localisation of regional campaigns and drive local campaigns, drive topline traffic through effective platform and tactical marketing. Device CRM strategy to drive return customers.
Develop and implement key initiatives that communicate and delivers airasia travelmall’s key value proposition
Effectively lead, coach and inspire the local team across acquisition, merchant management, merchandising, marketing, operations and fulfillment
Act as key voice to represent airasia travelmall in Indonesi both externally and internally to all cross functional teams across Product, Technology, Digital and Platform marketing and Airline Operations.
Role Requirements:
Total 10+ years of experience preferably in e-Commerce, online marketplace management or travel retail digitization in Indonesia, or South East Asia
Hands on experience in Digital Marketing, Omnichannel implementation is an added advantage
Education: A minimum of Bachelor's/Master’s Degree(s) in related field
Experience working with senior leadership in both early stage and larger, regional organizations - a strong understanding of the trade-offs inherent in organizations of differing sizes
Accelerated advancement throughout past positions or a part of the founding team
Agile all-rounder - must be equally adept at strategy, tactical decision making and operations
Growth is a team sport - demonstrate a track record of leading and building successful cross-functional teams that have put something new or unique out into the world
A special ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving
An engaging oral and written communicator
AirAsia superapp: We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone. We’re fast, we cut bureaucracy and we have a ton of fun while doing it. Join our 24,000 Allstars across 25 countries today!
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position-specific.
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