Customer Service Agent English - Home Office

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
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Job Description

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.

We’re looking for detail-oriented and thoughtful people to join our growing international team!

Duties

  • You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers.
  • Diagnose and solve the customers’ problems via phone, email, chat.
  • Communicate effectively via phone, chat, and email with our customers
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

Your commitment

  • Fluency in English, spoken and written communication
  • Excellent communication skills, both on the phone and in writing
  • Personal integrity and conscientiousness
  • Strong orientation on task completion, results, and strategic goals
  • Team player
  • Continuous learner
  • Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)
  • Have your own laptop
  • Noise-cancelling headset
  • Spanish or another language is a plus!

Benefits

  • The flexibility of working from home without having to go to the office
  • An international and diverse work atmosphere
  • Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment

If you believe this is a perfect opportunity for your career, please feel welcome to apply!

* Please submit your application in English

Come and visit our website to learn more about us!
influx.com

Job Types: Full-time, Contract

COVID-19 considerations:
This work can be fully performed remotely

Education:

  • D1-D4 (Preferred)

Language:

  • English (Required)

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Job Detail

  • Job Id
    9b7dad679168aa61
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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