Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Set up overall warehouse division process and ensure to achieve KPI target for each division (Inbound/Inventory/Outbound)
  • Set up manpower allocation plan based on forecast (monthly, weekly, and daily)
  • Coordination with external parties (Sourcing, Logistics, Third Party Logistics, Business Development, Opex, HR, General Affair, Health and Safety Environment, Security, etc.)
  • Lead Improvement initiatives
  • Monitor and review SOP and Work Instruction for each process
  • Lead problem solving activities in each division
  • Control Cost Per Order to achieve target
Requirements:
  • Minimum 3 years of experience in related fields
  • Prior experience as Team Lead/Supervisor in related role for minimum 2 years
  • Good oral and written communication in Bahasa/English to facilitate discussion between stakeholders
  • Willing to be located at Pekanbaru City

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Job Detail

  • Job Id
    9c16a9020384f4c0
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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