The successful candidate will be an effective communicator with an excellent telephone manner, ideally with experience of working within a support / call centre role who can demonstrate strong IT/data skills, strong time management skills and is proficient with MS Office packages and ideally CRM knowledge.
RESPONSIBILITIES
Skills and Qualifications
Good verbal and written communication skills, telephone manner, team working skills, flexible attitude to work
Good prioritization skills
Able to use initiative, plan ahead, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions within scope of authority
Able to share experience and learning, able to priorities and liaise with field staff and customers effectively
Intermediate understanding of Word, Power point and basic Excel
Ability to establish and maintain effective working relationships with co-workers, managers and clients.
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.
