Guest Relations (Food & Beverage)

Date Posted: Posted28 hari yang lalu
Salary:
Badung
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Job Description

Dibutuhkan segera posisi :

"GUEST RELATIONS ( FOOD & BEVERAGE )" penempatan di HOTEL Berbintang

  • Membantu proses check-in hingga check-out pelanggan
  • Memberikan sambutan, arahan, informasi, hingga bantuan membawa perlengkapan tamu ke kamar dan berbagai bantuan kepada tamu
  • Call center yang menghubungkan panggilan masuk dengan tamu
  • Menemui, menyambut, hingga mengirim tamu – tamu VIP
  • Menjalankan pengecekan inventaris kamar hingga memastikan segala kelengkapan sudah berjalan sesuai SOP perusahaan
  • Memahami dan tanggap menyikapi prosedur darurat dan keselamatan
  • Memastikan keamanan privasi informasi tamu
  • Memaksimalkan keuntungan perusahaan dengan penawaran harga terbaik kepada tamu

Kualifikasi :

  • Minimal pengalaman 2 – 3 tahun di bidang front office crew
  • Berpenampilan rapi, sopan, dan ramah
  • Menguasai kecakapan komputer dan telekomunikasi
  • Menguasai kecakapan berinteraksi dan komunikasi dengan tamu
  • Keterampilan interpersonal yang baik
  • Keterampilan manajerial SDM yang baik
  • Keterampilan dalam mengambil keputusan
  • Kemampuan komunikasi verbal dan non verbal yang baik
  • Menguasai lebih dari 2 – 3 bahasa asing
  • Pria / wanita usia maximal 28 tahun
  • Pendidikan minimal Diploma 3

Contract length: 12 months

Jenis Pekerjaan: Penuh Waktu, Kontrak

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Job Detail

  • Job Id
    a520c90e494f9f39
  • Location
    Badung
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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