Technical Support

Date Posted: 20 hari yang lalu
Salary:
Jakarta

Job Description

Date: Jul 13, 2021

Location: Jakarta, ID

Company: AkzoNobel

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.

Job Purpose

To provide technical assistance in Project Sales sites/projects and to monitor the project activities to ensure that the Contractor work according to the terms and regulation agreed at the Academy portal

Key Accountabilities

Technical support assistance in paint applications.

Fraud monitoring in paint applications

Complaint handling.

Reporting


Key Activities

  • Provide technical assistance in paint application preparation.
  • Measure humidity and pH (acidity or basicity) off the wall using protimeter to ensure the wall condition is ready for paint application.
  • To ensure paint application activities are following the product instruction.
  • To ensure the project activities comply with the terms and regulation
  • Monitor the product used by Paint Applicator to ensure the product is not mixed with non-AN Decorative Paints product (including project and warehouse inspection).
  • Monitor the paint application process and ensure no fraud during the process.
  • To follow up first screening process in response to complain received from customers.
  • To record complains in the database.
  • To ensure the complaint is followed up to the related department and processed according to the procedure.

Experience

Able to handling customer complain, excel in provide reporting

Self-starter, having good personality, good in communication, having strong innitiative in finishing the job


Education

Min. 1 years both in Sales and Projects especially/preferable for building material

Diploma or min. Senior High School degree

Competencies

Accepting Direction Accepting Responsibility Acquiring Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 13188

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Job Detail

  • Job Id
    a6674cedbab83117
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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