Logistics Operation (e-commerce)

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
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Job Description

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Join us as we drive the future of e-commerce here at TikTok.

This role will work on our new business in Indonesia, and will be responsible for critical early stage work including the launch and deployment of logistics from the ground up.

Responsibilities
  • Focus on customer consults and complaints relating to logistics, work on opportunities/solutions to improve customer experiences
  • Conduct market and industry research, create operation plans to address issues and hedge the risks caused by market or policy changes if needed
  • Manage the day to day operations, track record of high performance and team improvement
  • Ensure procedures and regulations are enforced, and continuously improve the key metrics of productivity, service quality and stakeholder satisfaction
  • Bachelor’s degree or higher, preferably with supply chain operation management background
  • At least 3 to 5 years of working experience in e-commerce marketplace operations
  • Excellent communication skills with the ability to secure alignment
  • Self-motivated and results driven, able to collaborate and ability to influence stakeholders
  • Proficiency in English and local Indonesian language. Ability to speak Mandarin will be a good plus.
  • Familiar with COD solution in Indonesia

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Job Detail

  • Job Id
    ad7ad777500c0ff8
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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