About the Role
Strap on your helmet and climb on board if you're ready to be our Account Executive Lead. Based in Yogyakarta, you’ll be part of the Indonesia Regional Sales team that oversees Gojek's merchant-partners in the area. You'll play a critical role in executing sales strategy, maintaining current merchant-partner campaigns, as well as building and strengthening relationships with merchant networks here (including regular visits upon assigned leads!). The Merchant Engagement and Sales Support team will be your companions on this ride. You will get ample opportunity to flex and utilize your excellent business sense and market knowledge. Perhaps the most meaningful of all: your efforts will work to enhance the lives and businesses of our millions of merchant-partners in Indonesia, providing them with the attention, care, and opportunities they deserve.
What You Will Do
Manage a team of Account Executives
Prepare sales forecasts and budgets; set transaction targets in areas like product mix, sales volume, market shares in the territory
Analyze consumer behavior, market insight, field situation, and market trends in their territory
Regularly review lead merchant partners (i.e. monitor merchant growth, transfer merchants to new categories, competitor activity)
Provide advice to the merchant-partners based on valid data analytics result in order to increase number of transactions
Create regular reports on territory's happenings toward Regional/Nation-Wide company strategy
What You Will Need
At least 4 years of relevant experience within Banking, Telecommunication, F&B or Hospitality industries
Leadership and people management experience
Spent significant time in Yogyakarta and has strong network and knowledge about the region
Ability to bridge, develop, and maintain a strong relationship with key partner
Strong business sense and a good understanding of markets, customers, and competitors
Fact-based / number-oriented individual who is comfortable working under pressure in a fast-paced and ambiguous environment
About the Team
Our Account Executive team, part of the wider Operations & Sales team, is based in Central Java, Indonesia. The gist of our role is to build, strengthen, and maintain our relationships with our merchant-partners in the region, as well as to create an ecosystem of solutions to support our merchant-partners on the Gojek platform to better manage and grow their business.
Our Account Executives are one of the core stakeholders in our Gojek ecosystem; they’re involved in various offerings such as food delivery, offline payment acceptance, POS, financial services, deals, and promotions. Our team works closely with our merchant partners to oversee and grow our merchant campaign. Should you have a question about the various events we plan for our merchant-partners, or the communication channels we use to keep in touch with them, we are your people. Currently, we have been working hard at enhancing our work strategy to both increase and streamline our merchant-partner transactions. The big goal we always have at the back of our minds is to establish Gojek as the most trusted partner in the region and beyond.
We’re a tight-knit, high-functioning team who genuinely love what we do, as we can see the results of our efforts play out in our merchant partners' everyday lives. When we aren’t working, you’d probably find us with our nose in books, or our eyes glued to the TV screen watching the latest Korean dramas. We also prioritize self-care and wellness, equally concerned with each others’ personal and professional developments
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