Mengerti installasi, konfigurasi, troubleshoot serta manajemen Jaringan Komputer (TCP/IP, FTP, WiFi, Switch, LAN, File Sharing, Printer Sharing, NAS, AP & Router).
Mengerti konfigurasi, troubleshoot serta manajemen server (Windows Server, Domain, Workgroup, Active Directory, Group Policy).
Mampu support dan troubleshoot perangkat komputer Hardware (Laptop, PC Desktop, Copier/Printer, Scanner, Webcam, CCTV).
Installasi, setting serta troubleshoot perangkat Software (Windows 10/11, Office 365, DOS Command, PowerShell).
Plus point memahami dan menguasai PABX