Customer Service

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

Maintaining a positive, empathetic and professional attitude toward customers at all times

Responding promptly to customer inquiries

Communicating with customers through various channels

Acknowledging and resolving customer complaints

Assess our customers in providing consultations related to gold investments

Processing orders, forms, applications, and requests

Keeping records of customer interactions, transactions, comments, and complaints

Providing feedback on the efficiency of the customer service process

Managing a team of junior customer service representatives

Ensure customer satisfaction and provide professional customer support
Has experience in working at a Financial Service Industry

Strong phone contact handling skills and active listening

Familiar with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Proven customer support experience

Related Jobs

Job Detail

  • Job Id
    b04f83d4951dad87
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.