Customer Service

Date Posted: Posted30+ hari yang lalu

Salary:

Jakarta

Apply Now Whatsapp to Friend Save This Job

Job Description

Maintaining a positive, empathetic and professional attitude toward customers at all times

Responding promptly to customer inquiries

Communicating with customers through various channels

Acknowledging and resolving customer complaints

Assess our customers in providing consultations related to gold investments

Processing orders, forms, applications, and requests

Keeping records of customer interactions, transactions, comments, and complaints

Providing feedback on the efficiency of the customer service process

Managing a team of junior customer service representatives

Ensure customer satisfaction and provide professional customer support
Has experience in working at a Financial Service Industry

Strong phone contact handling skills and active listening

Familiar with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Proven customer support experience

Related Jobs

Operational Manager

Jakarta - Posted30+ hari yang lalu

Apply Now

We're looking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction.
SUPERVISOR JAHIT GARMENT

Tangerang+1 lokasi - EmployerAktif 3 hari yang lalu

Apply Now

USIA MAX 45 TAHUN PEND MIN SLTA PENGALAMAN SUPERVISOR GARMENT JAHIT -+ 4 TAHUN Jenis Pekerjaan: Kontrak Panjang kontrak: 12 bulan Gaji: Rp500.000.000 -â¦
Vendor Management Specialist - Commerce Enablement

GO-JEK

Jakarta - Posted12 hari yang lalu

Apply Now

So, while working hard, you will also have time to spend with yourself and your loved ones. As Vendor Management Specialist, you will will be responsible forâ¦
Digital Goods - On-Boarding & Operation (6 Months Contract)-...

Lazada

Indonesia - Posted16 hari yang lalu

Apply Now

Perform on-boarding & operation for digital goods seller. Help KAM to acquire new digital goods seller. Assist seller on preparing all documentation needed forâ¦
Baru CBO CF PL Ops Staff

DBS Bank

Indonesia - Posted3 hari yang lalu

Apply Now

Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Realâ¦

Job Detail

Job Id

b04f83d4951dad87
Location

Jakarta
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female