As our Risk Manager for the Payments team, you'll take the wheel in identifying potential fraud risks, and developing mitigation strategies in our fast-expanding business. You'll oversee the delivery of target risk metrics by analyzing data and implementing risk rules, as well as influence functional stakeholders to implement other broad risk control strategies for the company. With your stellar prioritization and stakeholder management skills, you'll help us ensure a safe and trusted platform that our users can count on and love to come back to.
What You Will Do
Monitor risk metrics closely, underlying drivers and overall business metrics
Assess, validate, and optimize risk rules to ensure best outcomes and to meet stipulated risk target metrics
Develop risk roadmap and strategies; as the business grows, ensure minimal fraud leakages and continue building consumer trust in GoPay's services
What You Will Need
At least 4 years of related payment risk experience, preferably within e-wallet and acquisition sections
Able to assess issues and recommend solutions both at the strategic and tactical levels, balancing the business vision and the practicality of implementations
Strong proficiency in GSuite and other data skills (SQL, BigQuery)
Strong experience in engaging and partnering with cross functional and external partners, with extensive knowledge of industry best practices
Able to protectively forge trust-based relationships with stakeholders while maintaining an objective mindset
Able to lead by example, and break complex situations into smaller, actionable steps forward
About the Team
Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem.
Our team is constantly working on projects that continuously bolster our platform, maintain Gojek’s overall integrity, and improve the resilience of our ecosystem across all the countries and regions we operate in. This is a particularly exciting time to join our family as we’re focused on scaling this team to support Gojek’s growing markets, businesses, and future product launches, propelling our services to all corners of the globe. The questions that are always in the back of our minds are: How do we push the envelope in bolstering our risk mitigation efforts, making them stronger than their last iterations, and how can we effectively increase risk awareness throughout all factions of our company?
When we aren’t busy fighting potential risks and fraud on our platform, you’d probably find us binge-watching Netflix shows, testing out new food spots around town (mostly ordering in to social distance), and chatting about our coming week on our weekly Zoom calls. Once COVID subsides, we’re excited to be able to meet and socialize over a meal again.
About Us Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Planning, monitoring, and managing all development tasks.
Create development standards and checklists.
Supervising, problem solving, and coaching of teamâ¦
Melakukan penagihan pembayaran untuk produk jadi dan atau produk service/pelayananlainnya.
Melakukan kunjungan/visit sesuai jadwal yang sudah ditentukan.