Available 24/7 as well as to work off hours / weekend for remote support and on-call duties and also on-customer site
Collaborate with L1 Operation, Sytem Operation, Principles, software developers,and other IT staff members to manage known/unknown service request and incident
Platform verification (Cluster architecture review, Node configuration review, High-availability configuration review, Client connectivity review, Authentication method review, Understanding RabbitMQ use case and usage from Telkomsel for future improvement recommendation
System Health Check (Node Resource Utilization, Assist High-availability smoke test, Observe RabbitMQ usage)
Documentation and Recommendation (Provide RabbitMQ health check document,Provide RabbitMQ platform recommendation based on platform verification and health check)
Qualifications :
Minimal 'S1 in Information Technology
Having an experience min 1 year at the same field
Familiar Linux Operating System and VMWare
Familiar with mySQL basic Administration
Basic Unix Shell/Bash Script
Familiar with Rabbit MQ is a plus
Good Analytical thinking
Have a good interpersonal skill and able to work with team
Handle data initiatives relating to data stewards for control and governance, acting as data SME for the whole DBSI T&O Unit.
Tableau specifically is a plus.
Manage Incoming calls and customer service inquiries.
Recommend potential products or services to management by collecting customer information and analyzingâ¦