Job Description

Company Description


Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.


Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.


Job Description
  • Unblock us from IT problems so our productivity doesn't fall due to things such as: internet down, intranet down, laptop is slow, printer doesn't work, etc.
  • Automate things that can be automated, for example: if one internet provider is down, setup a failover to another internet provider automatically
  • Manage a team of IT support and to mentor them with best practices
  • Manage inventories of laptops, cables, peripherals, software license keys, etc making sure we're not running out of supplies as we grow
  • Help research on things to buy to improve our IT and explain why the cost will outweigh its benefits
  • Make sure our call center always works and continually improve its availability
  • Make sure your team is happy, motivated and productive

Qualifications


Basic Qualifications:

  • Understand how to use linux, know how to use command line in linux and know how to build linux kernel
  • Must be able to troubleshoot linux problems and windows problems especially office network issues
  • At least 3 years experience working in an IT support team and has managed team members
  • Understand how to setup and configure mikrotik or router OS or tomato or something similar
  • Has an extensive experience setting up and configuring elastix, asterix, freePBX.
  • Has a high level understanding on how the internet works (HTTP, DNS, IP, Server-client interaction, etc)
  • Proven record of good mentorship and leadership in delivering high quality projects
  • Know how to program bash script
  • Have Knowledge on VOIP / IT PBX


Preferred Qualifications (Not required but nice to have):

  • Experience setting up call center
  • Experience dealing with telco and ISP like telkom, telkomsel, indosat, biznet, etc
  • Have connection with telco and ISP like telkom, telkomsel, indosat, biznet, etc
  • Proficiency in, at least, one programming language such as Java, PHP, Javascript, Python, Ruby, Rust, Go, Haskell
  • Experience with OpenBTS

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Job Detail

  • Job Id
    befbfe4237c1f307
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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