Supervisor Call Center Banking (Jakarta)

Date Posted: Posted30+ hari yang lalu
Salary:
Mitracomm Ekasarana PT
Jakarta
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Job Description

Supervisor Call Center

Job Desc :

  • Maintain aktivitasoperasional call centersecaraperiodik agar sesuai SOP
  • Memberikanarahandanbantuanpada agent call centerdalammenanganikeluhan(sikaplayanan)
  • Melakukan coaching dancounselingsebagaiupayapeningkatandanpengetahuan performance
  • Mengusulkanpengembangankarirbawahanberdasarkanpenilaiankerja
  • Melakukantindakanpreventifdankorektifterhadappermasalahanlayanan yang timbul

Kualifikasi :

  • Min D3 semuajurusan
  • IPK Min 3.00
  • Memilikipengalamansebagai Team Leaderselama 2 tahun/SPV call centerselama 1 tahun
  • Memilikikomunikasidan interpersonal yang baik
  • Memilikijiwa leadership untuksupervisibawahan
  • Terbiasamembuat Report Daily,Weekly,Monthlysecaraberkala
  • Mampumemimpin team untukmencapai target KPI
  • Menguasai Ms Excel denganbaik

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Job Detail

  • Job Id
    c12f4b370120f762
  • Location
    Jakarta
  • Company
    Mitracomm Ekasarana PT
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Mitracomm Ekasarana PT

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