Supervisor Call Center Banking (Jakarta)

Supervisor Call Center Banking (Jakarta)

Date Posted: Posted30+ hari yang lalu

Salary:

Mitracomm Ekasarana PT

Jakarta

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Job Description

Supervisor Call Center

Job Desc :

Maintain aktivitasoperasional call centersecaraperiodik agar sesuai SOP
Memberikanarahandanbantuanpada agent call centerdalammenanganikeluhan(sikaplayanan)
Melakukan coaching dancounselingsebagaiupayapeningkatandanpengetahuan performance
Mengusulkanpengembangankarirbawahanberdasarkanpenilaiankerja
Melakukantindakanpreventifdankorektifterhadappermasalahanlayanan yang timbul

Kualifikasi :

Min D3 semuajurusan
IPK Min 3.00
Memilikipengalamansebagai Team Leaderselama 2 tahun/SPV call centerselama 1 tahun
Memilikikomunikasidan interpersonal yang baik
Memilikijiwa leadership untuksupervisibawahan
Terbiasamembuat Report Daily,Weekly,Monthlysecaraberkala
Mampumemimpin team untukmencapai target KPI
Menguasai Ms Excel denganbaik

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Job Detail

Job Id

c12f4b370120f762
Location

Jakarta
Company

Mitracomm Ekasarana PT
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female

Contact Mitracomm Ekasarana PT

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