Baru Telesales Executive

Date Posted: Posted2 hari yang lalu
Salary:
DHL Express
Jakarta
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Job Description

(22001ND)

Indonesia-DKI Jakarta-Jakarta | Full-time | Permanent | Standard


YOU DRIVE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Grow YOUR career with DHL today!

Main Responsibilities:

  • To maintain existing DHL customers by telephone within on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
  • To manage a portfolio of customers vie telephone.
  • Act as Telesales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
  • Achieve revenue performance aligned with country’s target and guidance.
  • Continue to obtain new Customers and ensure they trade profitably.
  • Responsible for continuous growth of the Active Customers within portfolio.
  • To continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service.

YOUR PROFILE:


  • Minimal Bachelor Degree with related experience
  • Excellent telephone skills, communication skills (English and Bahasa Indonesia) – spoken and written.
  • Attention to detail, stays focused on the details of the job. Checks and monitors works to ensure accuracy.
  • Provides information in a timely, clear and concise manner. Express ideas effectively, adjusting style to the needs of others. Listen attentively.
  • Persuades others to gain commitment and support.
  • Able to relate well with people form a wide variety of backgrounds.
  • Good analysis, thinks through a situation systematically. Critical evaluates both numerical and narrative information's.
  • Initiative to take action, making decision and proactively doing things for both current and future opportunities.
  • Works cooperatively with others to achieve group goals. Accomplishes own task in support of team goals.

WHAT WE OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Various benefit program
  • Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organisation whose focus is to connect people and improve lives, we are interested to hear from you. Apply now - We look forward to receiving your application!

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Job Detail

  • Job Id
    c278596f78d3ab04
  • Location
    Jakarta
  • Company
    DHL Express
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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