Public Affairs Senior Associate
The ideal candidate must have at least 4-6 years of community management and/or
communications experience.
JOB DESCRIPTION :
Onboard and nurture our seller & user communities as well as maintain their growth within our ecosystem
Provide value to the community beyond products or services
Obtain feedback and gather ideas from customers and audiences through real conversations
Create impactful positive engagement about the company through online and offline activities
Compile information about trends in the industry, regulation, competitors, as well as potential key opinion leader
Create timely and engaging content or event optimized for platform used and intended audience
Create social media strategy to build a good reputation for Tokopedia
JOB REQUIREMENTS
Bachelor degree in Communications/Political Science/Management or with 4-6 years of related experience; and extensive knowledge of e-commerce is a plus
Experience in developing community, both offline and online
Excellent organizational and time management skills, ability to multi-task, and desire to work in a
fast-paced team environment
Results-oriented individual with exceptional judgment, self-confidence, and strong interpersonal skills
Ability to think creatively, both in conceptual and visual approaches and in problem-solving
Skilled in generating and maintaining databases, analyzing tools/metrics, and thorough
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