Officer, BusinessCare - Customer Service Officer

Date Posted: Posted18 hari yang lalu
Salary:
Indonesia

Job Description

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibilities

  • To serve IBG customer’s enquiries and request
  • Answering or making calls to customer to learn about and address their needs, complaints, or other issues with products or services.

Requirements

  • University Graduate from any discipline
  • Good interpersonal and communication skills
  • High initiative
  • Customer service oriented.
  • Able to work as a team
  • Promote Efficient Process
  • Good knowledge of banking services, commerce and government regulation and/or Central Bank’s Regulation
  • Computer literates
  • Good oral and written English skill

Primary Location: Indonesia

Job: Customer Service

Schedule: Regular

Employee Status:

Full-time

:

Job Posting: Mar 21, 2022, 2:17:26 AM

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Job Detail

  • Job Id
    cb6ec4b64ae614bf
  • Location
    Indonesia
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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