Scheduling and coordinating work to tight deadlines with effectively leading and managing of post-delivery phase and assist in various activities as required on the full range of Weir Minerals Comminution Equipment.
Ensuring that equipment installation and commissioning is done to required specifications
Creating and carrying out commissioning checks and test
Investigating problems and diagnosing and repairing faults
Troubleshooting
Liaising with different stakeholders as required
Supervising and training of customer staff on site as required
Writing reports and documentation
Providing technical support during warranty period in order to minimise warranty exposure
Ensuring safe working conditions
Training off maintenance and operative staff where appropriate
Making improvements and offering advice about operational procedures to maximize the client output and strengthening the relationship
Ensure adequate and consistent approach to resolve issues and escalation as required
Maximize Variations from site where possible for site support and spare parts lead generation
Facilitate for all project requirements in a timely manner by monitoring and expediting through installation and commissioning and pulling through various resources as required from service teams and third parties for effectively closing the job
Maintain & improve professional relationships with company customers, ensuring honest & open lines of communications
Inter and Cross-Departmental communication is a challenge within WMA given the wide geographical spread of the organisation.
Weir Group processes overarch WMA processes and must be adhered to all times.
Managing and analyzing existing and planned media contracts for effective strategy and maximum impact.
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