Baru CRM Specialist

Date Posted: Posted4 hari yang lalu
Salary:
HappyFresh
Jakarta
Apply Now Whatsapp to Friend Save This Job

Job Description

HappyFresh is Southeast Asia's #1 Online Grocery Company. With headquarters in Jakarta, we have expanded to eight cities in three countries and now operate in Indonesia, Malaysia, and Thailand. Every day, our team delivers the freshest, highest quality groceries to thousands of customers in Southeast Asia's major cities
Our mission is to provide an easier way to access healthy food by enabling our customers to live life to the fullest and to have a healthy lifestyle for themselves and their loved ones. We know very well that when you create a product for everyone, you have to involve everyone. That is why at HappyFresh, we value inclusion over elitism, skills over credentials.
We give talented people opportunities to join and grow with us regardless of their backgrounds. As long as you can make a difference, we welcome you to join a team that shapes the future and have fun along the way.

Responsibilities:

    • Work closely to support the Online Marketing team in planning and executing effective CRM campaigns email marketing strategies that align with business goals and objectives
    • Manage day-to-day execution of CRM campaign process from beginning to end; including planning and executing campaign strategy to support the growth of marketing’s functional areas, business partners, and operations teams
    • Collaborate and work with designers to creative briefs based on objectives, target audiences, product/service positioning, and strategy
    • Manage CRM campaigns which will bring high-quality customers into the marketing funnel and improve overall performance, growth and profitability across all channels
    • Track, measure and analyze performance of all CRM campaign process
    • Manage A/B testing to optimize CRM campaigns’ effectiveness

Ideally, you are:

    • BA/BS or equivalent, 1-2 years experience in managing end to end CRM campaign, preferably have experience in eCommerce company
    • Strong analytical skills and a data-driven mentality – you know the relevant KPIs and how to work with them
    • Organizational skills, ability to juggle competing demands from marketing, sales, customers, and management
    • Good problem-solving abilities and excellent communication
    • Up-to-date with market trends and willing to come up with creative ideas
    • Fluent in Bahasa Indonesia and English, both in writing and speaking

About our compensation package:

    • A chance to work with our experts across product, marketing, logistic, pricing and more with room to learn every day while you #OwnYourImpact towards the business
    • Competitive salary
    • Employee discount when shopping with our app
    • Generous insurance coverage both inpatient and out-patient
    • LinkedIn Learning access for all courses for Career and Personal Development
    • Working remotely availability
    • Competitive annual paid leave
    • HappyBenefits: allowance provided to HappyFreshers for health activities and health-related items
    • HappyFit: a free & fun exercise time along with HappyFreshers taught by professional trainers
    • HappyMind: a psychological consultation program with experts Clinicians, to keep your mental health on track
See what it's like to work here: http://happyfresh.com/careers

Related Jobs

Job Detail

  • Job Id
    d2116d29154ee09f
  • Location
    Jakarta
  • Company
    HappyFresh
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact HappyFresh

Sponsored by

https://halokerja.id connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.id . All Rights Reserved.