Job Description

Job Descriptions:
  • Developing Front Liners Service Standard Guidelines & Customer Care Training Module.
  • Handling Customer Care Knowledge Base System.
  • Measuring Front Liners Technical Competency Level.
  • Measuring and analyzing Customer Satisfaction Index(All Sinar Mas Land projects).
  • Handling Reopen Ticket Customer.
  • Developing Service Improvement area.
Requirements:
  • Minimum Bachelor's Degree in Computer/Telecommunication Engineering, Management, Administration.
  • Minimum 3 years of working experience in related field.
  • Excellent communication skills.
  • Willing to be placed in BSD City.

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Job Detail

  • Job Id
    d4821289d6f856ad
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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