Date Posted:
Salary:
id
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Job Description

Job descriptions

  • Planning, supervising, monitoring, and evaluating to complain issue in customer
  • Responsible to work target based on rules
  • Coordination in team activities
  • Review on handling for SLA complain and coordinate with division needed
  • Evaluating and monitoring on KYC process before submitting it to client
  • Creating schedule
  • To communicate intensively to Manager, internal depts and clients regarding operations, agents and performance
  • To create reports on hourly/daily/weekly/monthly basis
  • To develop agents ; briefing and coaching

Requirements

  • D3 and S1 Education
  • Experienced as TL min. 2 years
  • Having knowledge of supervising KYC process min. 1 year Familiar with BPO process will be an advantage
  • Good analytical thinking
  • Able to do excel
  • Able to do shifting 24

Benefit

  • Salary 3.5 mio in gross
  • Shifting Allowance
  • THR
  • BPJS

Jenis Pekerjaan: Penuh Waktu

Gaji: Dari Rp3.500.000 per bulan

Pertanyaan Lamaran:

  • Sedang Bekerja untuk saat ini ?
  • Berdomisili di Yogyakarta untuk saat ini ?

Pengalaman:

  • Team Leader: 1 tahun (Diwajibkan)
  • Verification: 1 tahun (Diwajibkan)

Related Jobs

Job Detail

  • Job Id
    dc0623152ce26519
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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