Baru Operations Manager

Date Posted: Posted5 hari yang lalu
Salary:
Jakarta
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Job Description

About the Position:
Operations are the heartbeat of our service - ensuring our operations team is levels ahead than the general market in terms of their quality control and speed of work - as businesses depend on the operations team to drive their productivity 24/7/365. As the operations manager, you will report to the COO/COS to create and implement operational strategies, refine processes, and drive innovation that can lay the blueprint for our potential new market openings.

We’re looking for someone who is process-driven, detail-oriented, and organized, but also excited to roll up their sleeves and get their hands dirty. You will manage a team that manages warehouse, inbound and outbound logistics, so aside from being a proven individual contributor you will need to have strong leadership and coaching skills.

Key Responsibilities:
Overseeing the operations of the company to ensure everything is running effectively and efficiently, including:

Inbound : Reverse Logistics collecting devices up to 50,000 devices from over 10,000 points across Indonesia. Encompasses maintaining own fleet and partnership with 3PLs

Processing : Used-Phone processing warehouse receiving, testing and storing 500,000 devices per year in fast-moving environment

Outbound : Ensuring our business and consumer customers across Indonesia receive their orders effectively and efficiently by working with 3PLs.

Balancing attention to detail with swift execution - following through our standard SOP while maintaining quality is key

Problem Solving - we operate a technology platform so all kinds of obstacles, barriers, problems, and snags happen on a daily basis and you must be ready to solve them as fast as they happen

Process optimization - we not only need to create and constantly optimize our own processes for this market, but for the many more markets that are to follow in the near future

Ability to learn new skills and grow with the role. As Laku6 continues to expand, this role will be in charge of directing and overseeing additional operational processes and projects as required.

About Us:
At Laku6 our goal is to help emerging middle class own and upgrade smartphones affordably through ReCommerce and Financing. We are the #1 re-commerce company in Indonesia; empowering trade-in services for leading retailers and device manufacturers with over 1,200 trade-in points.

All of these used-devices are then collected, tested & certified based on physical and functional factors, then resold through Laku6 B2B auction-platform: First-of-its-kind daily online auction site for offline businesses to purchase used phones at bulk.

Key Requirements:
Minimum of 4 years of experience in operations

Fluent in English

Posses leadership experience in a fast-paced work environment

Tech startup experience is ideal

Excellent knowledge and proficiency in logistics and process-design

Experience solving complex problems, exercising good judgement in ambiguous circumstances, and effectively communicating across a diverse team

Comfortable learning and using new software tools

Black belt in data analytics and management

Process-driven to the very detail

Ability to present factual findings in comprehensive reports

Excellent interpersonal skills

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Job Detail

  • Job Id
    e02fbb3e6e54e7d7
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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