Work with Product Managers, Designers, Engineers, and Data Scientists in conducting user research.
Conduct joint research plans to map out research objectives, user segments, and methodologies.
Perform qualitative and quantitative research with various methodologies to gather user insights, including through surveys, in-depth interviews, usability testing, heuristics analysis, ethnographic research, and others..
Analyse and summarise insights, as well as propose user-centered solutions in the form of research reports or summaries.
REQUIREMENTS:
Bachelor’s Degree from relevant majors, such as Psychology, Anthropology, Communications, Sociology, Information Science, and other behavioral sciences fields.
2-3 years of experience in tech startups is preferred.
Have an understanding of best practices pertaining to research and able to conduct unbiased research.
Excellent analytical and critical thinking skills to crystallise abstract insights into actionable solutions.
Provide superior 1st and 2nd level IT support for all our employees.
Support and troubleshoot IT Desktop/Laptop, Network, Hardware, and Peripheral issuesâ¦
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