Supporting as a team project for system telephony & recording. Just like, make a report and forecasting the product telephony (ex. AVAYA / VERINT).
Mastering the process (project); Installation, configuration, and system integration of the product telephony (ex. AVAYA/VERINT).
Able to carry out the troubleshooting process in a systematic and structured.
Handle system programming integrated with the Social Media Application system.
Manage Workflow / IVR system in a Call Center.
Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication) or equivalent.
At least 2 Years of working experience in the related field is required for this position.
Have Experience in project and maintenance is a must.
Mastering the Telephony Call center System & Function (elite & advanced).
Mastering System & Functions of Recording, Reporting, and Forecasting.
Mastering Programming integration with Social Media systems.
Focal point for policy issues of information and communication technology.
Full compliance with corporate information management and technology standards,â¦
Develop, execute and manage the strategic plan to grow Shopee sellers offline & online.
Constantly source, network, and expand the coverage of Shopee sellers.
Having broad knowledge in various technology commonly used in automation such as UI automation, REST API and other integration technologies, DevOps Tools.