Proactively ensure order processing is inputted on time and follow-up until the delivery
Establish a personalized relationship with the client in order to optimize the service level
Responsible to update catalogue and price different
Proactively communicate towards the hierarchy in case of problems and implement adapted corrective actions.
Be responsible for the client accounts clarity (clearing of accounts.)
According to the organization, participate to the implementation of projects in collaboration with the client (ex: information sharing, stock levels optimizations etc.)
Requirements:
Minimum hold a bachelor degree from reputable university
Having at least 3 years of experience as order processing/supply chain customer service in FMCG industry
Attention to detail
Proficient Microsoft Office skills
Fluent in English
Willing to work as temporary replacement for maternity leave for 5 months
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