Executive Admin Assistant - The St. Regis Jakarta

Date Posted: Posted16 hari yang lalu
Salary:
Marriott International, Inc
Jakarta
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Job Description

Posting Date Mar 02, 2022
Job Number 22022312
Job Category Administrative
Location The St. Regis Jakarta , Jl. Setia Budi Tengah No.29, Jakarta, Kecamatan Setiabudi, Indonesia
Brand St. Regis Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

The St. Regis Jakarta Hotel and Residences will be part of a mixed used development that comprises of office and branded residences including the hotel. The St. Regis Jakarta Hotel has 280 rooms and 4 Food & Beverage outlets. There is a total meeting space of 3,600SM consisting of a ballroom, junior ballroom and 5 meeting rooms. Amenities include gym, swimming pool and spa. The St. Regis Jakarta Residences comes with 164 3-to-4-bedroom units and is located in a separate tower adjacent to the Hotel.



The site is strategically located in Jakarta’s Golden Triangle with ease of access to Sudirman, Thamrin and Kuningan areas. It will take approximately 45 minutes driving distance to the airport. The St. Regis Jakarta Hotel and Residences is projected to open in Q4, 2023.

JOB SUMMARY


Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.


CANDIDATE PROFILE


Education and Experience

  • High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area.

OR

  • 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES


Providing Documentation and Reporting Support

  • Assists managers in preparation of various reports and presentations.
  • Assists with the design and preparation of statistical reports as needed.
  • Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
  • Makes new files, maintains existing files.
  • Maintains giveaway/donation files and assists in making reservations.
  • Provides administrative support to manager/s and department.

Supporting Correspondence

  • Composes, produces and signs correspondence on routine matters.
  • Produces and distributes correspondence as required.
  • Answers department phones.
  • Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
  • Sorts and distributes mail.

Ensuring Exceptional Customer Service

  • Providing services that are above and beyond for customer satisfaction and retention.
  • Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
  • Attends meetings and communicates with executive and peers as an effort to improve quality of service.

Additional Responsibilities

  • Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
  • Signs for managers and release, with specific permission.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends meetings to plan, organize, prioritize, coordinate and manage activities.
  • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
  • Informs and/or updates the executives and peers on relevant information in a timely manner.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Job Detail

  • Job Id
    e9fe4c5708b049b6
  • Location
    Jakarta
  • Company
    Marriott International, Inc
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Marriott International, Inc

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