You will be responsible for influencing existing or potential customers to buy products or services.
A successful Telemarketer must be friendly and persuasive.
You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the company’s clientele.
Keep records of calls and sales and record useful information
Use scripts to provide information about product’s features, prices etc. and present their benefits
Ask pertinent questions to understand the customer’s requirements
Go the “extra mile” to meet sales quota and facilitate future sales
Answer incoming calls from prospective customers
Excellent communication and presentation skills
Proven experience as telemarketer or similar sales/customer service role
Patient and able to handle customer rejection
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
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