Date: Nov 22, 2021
Location: Jakarta, ID
Company: AkzoNobel
AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.
The purpose of this role is to ensure adequate resources and capability (people and processes) including necessary level of specialized knowledge and expertise of the relevant segments / products and related downstream industries reside within our technical services teams to provide the necessary support to customers in line with the business’ commercial strategy.
To manage and develop the commercial side of the quality process and supporting systems, in line with the AkzoNobel’s Quality Management processes and systems, so that the customers are delivered the right quality products, supported by right commercial process working closely with GPO.
Primary focus on commercial quality aspects including data integrity, adherence to commercial policy driven by most up to date commercial manual and commercial process – link with Customer Service, Technical teams and Site Managers for internal processes
Commercial Quality & Technical Services Manager
Knowledge & Work Experience – Paints & Coatings industry, any B2B industry environment, customer / segment profiling, 8-10 years of work experience in technical services and support
Minimum Bachelor Degree in chemical engineering, chemistry or related field. Masters of Science in related field and/or business administration will be a strong preference
Qualifications in Quality Systems, ISO 9001 & 14001 experience desirable but not mandatory. Internal as well as Customer Auditing experience will be an added advantage
Skills – Leadership, managerial skills, stakeholder management, decision making, creating value propositions, communication and presentation, commercial and business acumen, basic understanding of financial concepts related to sales and cost to serve
Leadership Behaviours
Performance leadership
Organizational leadership
Personal leadership
Minimum Bachelor Degree in chemical engineering, chemistry or related field. Masters of Science in related field and/or business administration will be a strong preference
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 12048
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