Job Description

Location Jakarta Work Type Permanent Application Posted August 2, 2021

About the Role


We are looking for exceptional risk professional to lead the our merchant platform risk team. As our Head of Risk - Merchant Platform, you will identify potential fraud risk and develop mitigating strategies in our expanding business. The role holder will be responsible and accountable for risk within the business unit - championing risk related issues with business leaders on risk as well as providing guidance and leading the risk team to safeguard the business.



What You Will Do

  • Key risk stakeholders to the business teams for the assigned product lines - acting as the main advisor and thought leader on risk related issues
  • Lead a team of risk professionals to closely monitor risk metrics, underlying drivers - and the overall business metrics
  • Lead a team of risk professionals to assess, validate and optimize risk rules - to ensure best outcome of risk/reward and to meet stated risk target metrics
  • Develop risk platform solutions that will balance the various requirements from the product lines but yet maintain a holistic view of the customer experience
  • Develop risk roadmap and strategies - as the business grows, to ensure minimal leakage in terms of fraud and to continue building up on merchant trust in Gobiz services

What You Will Need

  • At least 12 years of related payment risk experience, preferably on the acquiring side and e-wallets
  • Able to assess issues and recommend solutions both at the strategic and tactical levels - balancing the business vision and practical implementation considerations
  • Proactively builds trust-based relationships with stakeholders while maintaining the ability to remain objective
  • High agility on implementing boundaries in a fast-movement product development environment partnering with C-Levels in risk for business expansion related issues
  • Expert knowledge in industry best practices on products within risk domain and a thought leader in emerging product solutions / innovations
  • Creates structure out of chaos, makes connections for the business and is able to have impact or gain buy-in for an approach

About the Team

Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem.

Our team is constantly working on projects that continuously bolster our platform, maintain Gojek’s overall integrity, and improve the resilience of our ecosystem across all the countries and regions we operate in. This is a particularly exciting time to join our family as we’re focused on scaling this team to support Gojek’s growing markets, businesses, and future product launches, propelling our services to all corners of the globe.

As a team, we're concerned not only with the growth of the company, but each other's personal growth and well-being, too. We're made up of musical geniuses (we have some aspiring-karaoke superstars in the house), active/gym rats (running, cycling, and soccer), and overall life enthusiasts (we bond over the latest books, movies, and memes). When we aren't busy with work, we enjoy sharing the best places to eat and to visit in our respective cities, so that we can get together and visit these places once COVID subsides.

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Job Detail

  • Job Id
    f150e0b7a4c0004b
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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