Date Posted:
Salary:
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Job Description

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect. Nokia is an equal opportunity employer that is commited to diversity and inclusion. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

General Purpose:

Plans and performs technical activities to service the customer independently directly or through customer interface.

Main Responsibility Areas:

Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Works with the responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.

Key Tasks:

  • Independently carries out installation and/or commissioning and/or integration activities.
  • Network expansion activities.
  • SW maintenance activities such as installation & test of technical/change notes /change deliveries.
  • Technical/customer acceptance testing.
  • Technical support tasks including fault diagnosis and troubleshooting within own competence area.
  • Participates in fault management and/or help-desk activities.
  • Participates in emergency support activities.
  • Provides support for complex technical activities such a SW upgrades and technical audits.
  • On-site support at customers premises where applicable.
  • Feedback and co-ordination with Network Planning.
  • Mostly own project customer interface and has the role of customer responsible person in his/her own competence area.
  • If requested, executes above-mentioned activities in other support-site/country.

Requirements:

  • Degree in Telecommunication Engineering
  • Good understanding on Telecommunication and IT knowledge
  • Excellent English and communication skills
  • Customer service orientation
  • Strong problem solving skills
  • Willing to work under pressure and deadline
  • Familiar with Nokia Radio product 2G/3G/4G

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Job Detail

  • Job Id
    f98846ac399e8943
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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