Date Posted:
Salary:
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Job Description

Who You'll Work With

You will be based in our Jakarta office as part of our local office services team supporting a variety of activities that collectively contribute to the functionality and appearance of the office. You will play an integral customer service focused role supporting our Singapore colleagues and visiting colleagues in areas of office services, facilities, and reception.

What You'll Do

You will perform a variety of onsite administrative duties and you will maintain a welcoming and professional reception area, and meeting room areas. In this role, you will provide important administrative support services to both guests and colleagues. You will be the first point of contact of clients and visitors of the firm who come to the office. You will provide courteously and professionally greet and assist all visitors. This includes escorting visitors to the meeting rooms as well as manage requests for meeting rooms and ensure meeting rooms are equipped adequately. It is essential that you are able to foster a positive experience by welcoming guests and visitors and attending to calls in a timely, warm and professional manner ensuring that all messages are taken coherently and delivered in a timely manner. You will maintain the daily operations at reception counter from 8.30am – 5.30pm, Monday – Friday except Public Holidays. You will oversee the housekeeping team to ensure the cleanliness for reception area and meeting room area. You will work with different parties to ensure the facilities in the meeting rooms and reception area are in good functional condition, i.e. light faulty, aircon in the room. You will oversee the security team to ensure the security around reception area. You will be the main point of contact for any of front desk administrative matters, such as document and package deliveries, name card printing request, meeting room bookings and any other ad hoc requests from the meeting rooms. You will be responsible for security check as a gate keeper for the office, by issuing respective security pass, and work with regional person in charge to maintain the access cards record. You will assist with catering for in-office events, place an order and verify the invoice. You will coordinate Life-event gift requests for internal colleagues and liaise with vendors when requested. You will also be responsible for monthly verification of invoices related to gift arrangements and maintaining relationships with the vendor. You’ll also support office event in-house, coordinate with the event administrator and organizers to ensure the event is running smoothly. You are required to cover other team member’s operational duty while he/she is away. You will receive training as well as frequent coaching and mentoring from colleagues on your team.

Qualifications

  • Bachelor Degree
  • 2+ years reception or related experience, ideally in a professional services environment
  • Confident, professional demeanor, both in person and on the phone, written and vocal
  • Familiarity with basic computer applications and sufficient knowledge in Microsoft Office
  • Strong client service orientation
  • Ability to work collaboratively in a team environment
  • Demonstrated ability to manage competing priorities and work under pressure
  • Can-do attitude and strong desire to deliver great service
  • Skills to communicate complex ideas effectively
  • Ability to adapt into fast-paced environment
  • Ability to communicate effectively - both verbally and in writing - in English as well as the local office language

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Job Detail

  • Job Id
    f9ee5bd2f7a26720
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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