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Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Create and facilitate learner-centered e-Learning courses
  • Write clear and concise text for online courses, Train-the-Trainer guides, job aids, audio/video scripts, instructional text, promotional content, and other resources
  • Demonstrate and maintain knowledge of user experience and user design through ongoing assessments
  • Demonstrate Narration and Animation skills
  • Plan and execute e-Learning modules in LMS to include compliance, management, and staff training
  • Plans and oversees the implementation of online staff development programs relating to best practices
  • Supervises e-Learning staff, academic professionals, technical/support staff, and casual/student workers
  • Researches and implements new instructional strategies to remain competitive in the delivery of education; research emerging technologies and their application to teaching and learning
  • Manages the production of high-quality video, multi-media, and graphic materials to support the delivery of instruction and services. Collaborates with staff, Training Manager, and others to plan, script, and deliver instructional and aesthetically sound media productions
  • Use instructional design principles to create e-Learning programs, focusing on quality, collaboration, learner motivation, and engagement

Requirements:
  • Master’s Degree in Education or related field and 2+ years of progressively responsible experience related to eLearning and multimedia production
  • Understand digital user interaction, and have an instinct for creating simple and intuitive user experiences
  • Ability to utilize user insights, data, and statistical analyses to inform decisions
  • Experience with self-learning and invisible learning systems
  • Project management principles and practices
  • Familiar with video, multimedia, and graphic material production principles and practices
  • Ability to use software systems utilized in daily operations
  • Ability to use various digital production equipment
  • Familiar with e-Learning principles and practices
  • Understand adult learning theory and practice
  • Possess knowledge on current and emerging educational technology

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Job Detail

  • Job Id
    fb695da4a1976772
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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