About the Role
Fasten your helmet and climb on board if you’re ready to be our Commercial - Retail Go To Market & Special Projects Specialist. In this role, you'll focus your efforts on developing channels and scaling up penetration of Gojek’s AdTech and PromoTech solutions to the retail industry. As the "top-of-mind" retail knowledge expert for our internal and external stakeholders, you'll help develop & execute market growth strategy & plans, establish strong engagement with our merchant-partners, and act as the link between them and our internal product teams. Your efforts will directly enhance the growth trajectory of our merchant-partners' businesses, consequently generating a new revenue stream for Gojek, and creating a sustainable, positive socio economic impact in our communities.
What You Will Do
Be the top-of-mind Retail Knowledge expert for internal & external stakeholders
Develop market growth strategy & plans of Gojek’s Ads solutions for merchant-partners, and manage the implementation of the plan accordingly with Sales team
Establish & execute merchant engagement and communication programs with strong & effective content through a selection of relevant media channel to help generate merchant’s interest & advocacy towards our Ads solutions
Assist Retail Go To Market Lead to manage sales channel for Gojek’s Ads & Promo Tools
Act as the bridge between our merchant facing teams and product teams, channeling insights from the former to the latter
Assist Retail Go To Market lead to strengthen internal sales channel capability in order to quickly scale the reach, give impact and revenue that we can generate through our Ad and Promo Tools
Assist Retail Go To Market Lead to analyze relevant market information & data to gain insights on opportunities to grow market penetration of Gojek Ads Solutions
Build a strong & enduring relationship with internal stakeholders to ensure each program executed smoothly from upstream to downstream
What You Will Need
At least 3 years of experience working in Account Management, Sales, Marketing, or a similar field
A Bachelor's or Master's degree in Marketing, Management, or a related field
Excellent grasp of the English language (written & verbal)
Sense of creativity in developing content to deliver key messages in particular communication strategy
Strong analytical thinking skills to resolving routine nature problems within scope and escalates issues of an exceptional nature
Strong business acumen with ability to provide solutionson when to properly use policies and procedures and consults with appropriate stakeholders to resolve issues or concerns
A personable and open personality in order to build and maintain strong relationships with both internal and external stakeholders
About the Team
Our Commercial Retail Partnership & Go To Market team is a family of 4 Leads and 5 Industry Managers/Specialists based in Jakarta, Indonesia. Our main responsibility is to groom & generate a new revenue stream for Gojek through our AdTech and PromoTech. How does one achieve this, you may ask? By focusing our efforts on scaling our retail merchant-partners' businesses, and by developing new go-to-market channels for our AdTech and PromoTech solutions.
For instance, if a smaller food related merchant-partner has an issue with breaking through a glass ceiling on GoFood, we come in to identify their exact pain points, then using our AdTech and PromoTech, devise opportunities and solutions to help them break through. Our role is much like a consultant, advising our merchant-partners on various growth strategies and breaking down any barriers that impede that growth.
Our team has seen recent success in aiding a major QSR increase their sales in 2020 by 40% from the previous year. Simultaneously, we've also managed to push a double-digit growth in advertising revenue between 1H 2020 and 2H 2020 alone. We're driven by our shared desire to see our merchant-partners flourish in their respective domains, especially after witnessing the results of our combined efforts in their everyday lives.
As a team, we’re concerned not only with the growth of the company, but each other’s personal growth and well-being too. To stay connected while adhering to social distancing rules, we love to have random catch up video calls to discuss the latest happenings in our lives, the books and shows we're enjoying, and our plans for when we can all meet up again.
This position is expected to develop new applications or perform maintenance on existing applications using C# and .
Familiar with HTML, CSS, and Javascript.
Previous customer service experience in logistics and supply chain will be an advantage.
Build strong and lasting relationships with customers and provideâ¦