You will be dealing with a number of customer care metrics, such as response time and first contact resolution, and plan as well as execute several improvementâ¦
You will develop professional relationships with our customers and optimize base sales, NPD & promotions.
Your drive will lead you to deliver the field KPI'sâ¦
Candidate must have at least Bachelor's Degree in any discipline.
At least 5 years of working experience in the related field at an online media company isâ¦
Your mission would be to: ⢠Make studies on performance loss (on equipment, skills, organization) ⢠Support one or more key projects to achieve the performanceâ¦